GENERAL INFORMATION

Warranty

LIMITED WARRANTY

 

 HEATON OUTDOOR PRODUCTS, INC. warrants this product against defects in material or workmanship, as follows.

 

FOR PERIOD OF ONE (1) YEAR FROM THE DATE OF PURCHASE, METEOR, AT THEIR OPTION, WILL REPAIR

OR REPLACE THE DEFECTIVE PRODUCTS.

 To obtain warranty service, you must send the product prepaid, to

 

HEATON OUTDOOR PRODUCTS, INC.

1800 GOETZ ROAD, STE D

PERRIS, CA 92570

 

This warranty is void if the product is tampered with in any way.  This Warranty does not cover any damage due to accident, misuse, abuse or negligence.  This warranty is valid only in the United States and Puerto Rico.  We

suggest that you retain the dealer’s dated bill of sale as evidence of the date of purchase.

 

Repair or replacement as provided for under this warranty is the exclusive remedy of the consumer.   HEATON OUTDOOR PRODUCTS, INC, shall not be liable for any incidental or consequential damages for breach of any express or implied warranty on this product.  Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose on this product is limited in duration to the duration of the warranty.

 

Some states do not allow the exclusion of limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.  This warranty gives you specific legal rights and you may have other rights which vary from state to state.

               Heaton Outdoor Products, Inc. Privacy Notice

 

This privacy notice discloses the privacy practices for www.heatonproducts.com.  This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information.

 

Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

 

Security 
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 951-657-7474 or e-mail:  sales@heatonproducts.com

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Welcome to Heaton Outdoor Products, Inc. where we’ve been manufacturing quality barbecueware for over 48 years!
Our complete line of grilling parts, utensils and accessory items is designed to meet every customer need.

We have gone to market under our two (2) major brand names:

      METEOR BARBECUEWARE and

      GRILLERS CHOICE.

We also are a prime private label source for our Charcoal Starters . Over the course of time we have private labeled for most of the Major Grill Companies

Heaton is AMERICAS  #1 MANUFACTURER OF ELECTRIC AND CHIMNEY STYLE CHARCOAL STARTERS FOR OVER 45 YEARS, ever since the company  invented the Electric Charcoal Starter back in 1969.

To date we are the only U.S.A. manufacturer of these starters as well as a variety of other unique grill accessories, some of which are manufactured here in Southern California.

We had never been in the business of producing Barbecue Grills until a few years ago.  Our decision to produce the ceramic Comet Kamado was made because of the unique versatility of the cooker and the incredibly fabulous foods it produces; regardless of whether it is used to Bake, Grill, Smoke, or BBQ. No other type of grill on the market can match the results.  When purchasing this one of a kind cooker that will last you a lifetime…. you want the backing of a company that has been around a lifetime.

Our other Grill is  “Curly’s Chuckwagon Smoker & Grill, a unique Santa Maria Style Smoker And Grill that is a favorite of California outdoor caterers.

Heaton also produce top-quality customized grill covers, personalized Aprons, BBQ Mitts, BBQ Tote Bags and Smoker Boxes.  Our newest endeavors  are Sauces, Marinades, Seasonings and Rubs. Premium Wood Chips, Chunks and Planks.